Course Overview

This course equips participants with the leadership skills needed to coordinate teams and resources effectively during a Civil Defence emergency. Whether leading volunteers or managing response efforts, this training builds decision-making, communication, and crisis leadership capabilities. The course aligns with NZQA Unit Standard 23698 – Demonstrate knowledge of leadership theory and use it in CDEM situations.

What You Will Learn

• ✅ How to lead and coordinate teams in emergency situations.
• ✅ Effective decision-making under pressure.
• ✅ Managing resources, personnel, and logistics during an event.
• ✅ Leading volunteers and community responders in high-stress environments.
• ✅ Effective communication strategies for crisis management.
• ✅ Working within the CIMS framework to ensure coordinated response efforts.
• ✅ NZQA-aligned certification and compliance.

Who This Course is For

• Civil Defence and emergency management teams.
• Community leaders and volunteer coordinators.
• Councils and government agencies involved in emergency response.
• Businesses and organisations managing emergency teams.
• Emergency responders and frontline personnel.

Key Activities Covered (NZQA Unit Standard 23698)

• ✔ Leading team briefings and debriefings in emergencies.
• ✔ Making critical decisions under time pressure.
• ✔ Managing personnel and response coordination.
• ✔ Understanding risk assessment and response strategies.
• ✔ Ensuring effective leadership and accountability in emergency management.

Requirements

• Prior experience in emergency response or leadership roles is recommended.

Other

• Duration: 2-day training.
• Certification: NZQA unit standard registration available.
• Location: On-site or designated training facility.
• Group size: Suitable for emergency response leaders and teams.