Course Overview

This training provides an in-depth understanding of how to set up, operate, and integrate a Civil Defence Emergency Hub during a disaster. Based on the Civil Defence Community Emergency Hub model, this course trains participants on the roles, functions, and operational needs of a community-led Hub. Participants will learn how to support their communities by coordinating emergency resources, mobilising volunteers, and working alongside Civil Defence and local councils.

What You Will Learn

• ✅ The role and purpose of a Civil Defence Emergency Hub.
• ✅ How to set up and run a hub effectively in a disaster.
• ✅ Key hub roles, responsibilities, and leadership structure.
• ✅ Managing emergency needs such as food, water, medical support, and welfare.
• ✅ Organising and directing volunteers for an effective community response.
• ✅ Understanding the integration of hubs with Civil Defence, councils, and response agencies.
• ✅ Educating the public on what a hub can and cannot do.
• ✅ Hands-on scenario-based training for real-world emergency response.

Who This Course is For

• Community emergency hubs and welfare centres.
• Civil Defence groups and councils.
• Businesses, schools, and organisations supporting local emergency efforts.

Key Activities Covered

• ✔ Setting up a Civil Defence Emergency Hub in response to a disaster.
• ✔ Allocating hub roles such as Hub Coordinator, Needs & Offers Coordinator, Communications Lead, and Welfare Support.
• ✔ Managing emergency requests and matching needs with available resources.
• ✔ Coordinating with Civil Defence and local government agencies.
• ✔ Establishing effective communication strategies with the community and emergency responders.
• ✔ Educating communities on hub functions and limitations.

Requirements

• No prior experience required – suitable for all skill levels.

Other

• Location: On-site or designated training facility.
• Group size: Suitable for community groups, Civil Defence staff, and volunteers.